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Google Business Profile

5 things killing your Google Business Profile visibility

If your business isn't showing up in the Local Pack when people search nearby, the problem is almost always one of these five things — and every one of them can be fixed in under an hour.

1. Incomplete or outdated business information

Google favors profiles with complete, accurate and consistent information. A missing schedule, an old phone number or a vague category quietly pushes you down the rankings.

2. Wrong or overly generic category

Picking a generic category instead of the most specific one that describes your business is one of the most common mistakes — and also one of the easiest to fix.

3. Few recent photos (or none at all)

Profiles with new, regularly updated photos get far more clicks and calls than ones with only old or generic images.

4. Not responding to reviews

Responding to reviews — good and bad — tells Google the business is active, and builds trust with people reading them before they call.

5. No consistent posting activity

Google Business Profile lets you post updates, offers and photos directly. Businesses that use it regularly tend to stay more visible than ones that set up the profile once and never touch it again.

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